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  • Rigoberto Oswald
  • troubleshoot-outlook-errors5629
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Opened Oct 31, 2025 by Rigoberto Oswald@rigobertooswal
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How to Fix Outlook Stuck on Loading Profile

If you have Outlook in your startup folder, remove the shortcut from the startup folder. To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. Some users may not be able to empty their Deleted Items folder. While we fix the problem, solutions for Outlook loading issues you can send the file as a OneDrive link. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook.

Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding. You can read how to fix your Outlook problem on the internet, but sometimes the suggestions don’t work for your specific case. So, we have produced this list of general things to try to resolve your problem in Outlook. Read on to find out how to fix common Outlook problems below. On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change.

Outlook stuck at loading a profileRight click on any space of the Taskbar and select Task Manager.Under the Processes tab, locate all Office processes.Select an Office process and then choose End task. Repeat this for each Office process listed.

Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users. Now all you need solutions for Outlook loading issues to do is to untick the add-ins and close the dialog. If it does and Outlook starts working properly, then most likely the problem is with one of your add-ins, which leads us to the next step.

You can also connect to a different Wi-Fi source to see if that resolves the problem. Problematic add-ins can interfere with Outlook’s startup process. Safe Mode loads Outlook with only essential components, allowing you to isolate and disable faulty add-ins. We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile.

Hopefully, one of these solutions worked for you, and Outlook is now stable and operating normally. Corrupt data files (OST or PST) can also cause this Outlook crashing issue. However, rebuilding the data file can resolve corruption issues. I have a user who's outlook crashes and restarts every 30 minutes. It is so precise that you can set your watch to it.

To create a user profile, you must first create a user account. When the new account is created, a profile is also created. In System Configuration, if you select a check box, the related service or startup program runs when you solutions for Outlook loading issues restart the computer.

The Lost and Found folder contains any folders and items recovered by the repair tool that Outlook can't place in their original structure. Have you got to know about some efficient methods that can be used to repair Outlook Mac? If you have the right approach, you can make all kinds of proficient changes.

Sometimes, a weak or unstable internet connection can cause Outlook to misbehave. To check if this is the issue, temporarily disconnect from your Wi-Fi or unplug your LAN cable, and then try opening Outlook again. If you receive a connectivity error, your network might be to blame.

If you are still facing the same issue, it means your PST file is damaged. If you want to repair your corrupted PST file, opt for the Cigati PST Repair Tool. It will recover the corruption from your desired PST files.

To keep up with new viruses as they're created, antivirus software vendors periodically provide updates that you can download from the Internet. Download the latest updates by visiting your antivirus software vendor's website. We recommend setting Windows Update to automatically download and install recommended updates. Bug fixes, new features, and performance enhancements are released regularly. Not something you want to take on lightly, but sometimes you have to.

For more information, see Outlook performance issues when there are too many items or folders in a cached mode .ost or .pst file. When you install Office, an Inbox Repair Tool (SCANSPST.EXE) is also installed on your PC. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors. Resolving Outlook’s "Loading Profile" hang involves a mix of system checks, process management, and profile or data file repair. Applying these targeted steps gets Outlook running smoothly and restores access to your mailbox.

While using it across your Mac, there might come a case where you have to repair Outlook for Mac. Rohan Wiese is a Technical Content Writer at Aryson Technologies, specializing in databases, e-mail recovery, and e-mail migration solutions. The first thing you should try is to fix the basic Outlook issues. For this, you have to start with repairing the Office installation itself. For instructions about how to unhide files and folders, see your operating system documentation. In this article, we shall focus on how you can get hold of this issue.

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Reference: rigobertooswal/troubleshoot-outlook-errors5629#4