Outlook not responding error or Outlook freezes Outlook Microsoft Learn
If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile. One of my users is having issues with Outlook freezing constantly and it’s driving me mad.
A virus or antivirus software issue can wreak havoc on your system, and Outlook won’t escape unscathed. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it's working behind the scenes. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck.
The built-in search will display the message below to indicate it is not using the Windows Search service. This occurs because custom form script is now disabled by default. Going back a few years, performance problems were usually related to the processor or lack of system memory. Times have changed; especially with Windows 10, the hard disk has become the bottleneck.
This happens to accounts that are configured in the iOS Mail app. The issues documented in this section have been reported after installing the recent updates listed below. We're investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue.
In the dashboard's summary tab, you can access a helicopter view of where you might have problematic areas. Based on this information, you can navigate to the respective tab to troubleshoot in more details. I have to remind folks of that quite often Outlook startup repair solutions when they cook guaranteed email response times into contracts. Another potential alternative is to use a light-weight search product. For example, there used to be an Outlook search product called Lookout.
Warning This workaround may make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.If your antivirus software includes integration with Outlook, you may experience performance issues in Outlook. In this case, you can disable all Outlook integration within the antivirus software. Or, you can disable any antivirus software add-ins that are installed in Outlook.
Add-ins are extensions that you can install to enhance Outlook’s functionality and unlock additional features, like CRM integration. But these add-ins can sometimes result in compatibility issues, especially if they’re not up-to-date or poorly coded. A conflicting add-in might cause Outlook to freeze, crash, or not open at all.
Below, you will see some of the most common issues that users run into, and what the most efficient way to troubleshoot Outlook is.Running Out of Mailbox Space. ...Outlook Crashes or Freezes on Opening. ...Recovering Deleted Items. ...Search Is Not Working. ...View Settings.
If your internet is slow or spotty, Outlook might struggle to sync data. Outlook freezing or becoming unresponsive isn’t just frustrating—it can derail your entire day. Lost work, missed deadlines, annoyed colleagues… It’s the kind of headache no one needs. Find solutions to common problems or get help from a support agent. If Outlook is in use by another process, this information is displayed in the status bar at the bottom of the screen. If you try to perform other actions while Outlook is in use, Outlook may not respond.
Before making changes, make sure to save your Outlook stuff to keep it safe. If Outlook still doesn’t open after trying these fixes, you might need more help. Asking IT experts or Microsoft’s support team could give you the best solution for the Outlook problem you’re facing. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. Find solutions to common problems or get help from a support agent. With the window with the Windows Update, you will see all the updates you need to make for your Microsoft Office.
If you're still unable to send or receive email, read how to Fix Outlook.com email sync issues. Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. We are aware that some users may not be able to Outlook startup repair solutions receive email from Gmail accounts. We're aware of an issue where some users see the error message "Your message can't be displayed right now".