One of the failed sign-in windows showed a long string under a field labeled Microsoft Information Protection API. Running that value through the Entra admin portal revealed what we needed. At that point, the focus shifted to what was happening during authentication. The answer came from a closer look at the Microsoft Entra sign-in logs and a hidden dependency that I wasn’t aware of.

Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding. You can read how to fix your Outlook problem on the internet, but sometimes the suggestions don’t work for your specific case. So, we have produced this list of general things to try to resolve your problem in Outlook. Read on to find out how to fix common Outlook problems below. On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change.

The error message states that there are some issues with Outlook PST files. This error tends to pop-out when you attempt to launch Outlook. The main reason, however, is the corruption in the PST file. Outlook simply denies the existence of PST file because the file is corrupt and troubleshooting Outlook startup issues cannot be accessed anymore.

Configure your antivirus software to exclude Outlook files or processes from real-time scans to avoid interference. The AppData folder hosts a lot of files, including bookmarks and cached pages. This might be slowing down or overriding other commands in Outlook.

Updating your Outlook may conveniently solve the issues you're experiencing. All you need to do is to check and install any updates for the app. Existing Hotmail accounts have been permitted troubleshooting Outlook startup issues to keep their email addresses as well. You can still create a new email address with @hotmail.com as the domain name. If Microsoft Outlook is not working, we might be able to help you pinpoint why.

Outlook is crashing when the track email button is clicked OR Outlook debug logs show error "object ... If you're having trouble installing HubSpot Sales for Outlook, the troubleshooting steps listed here should help you get up and running in no time. We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind. Sometimes when a user tries to search in Outlook, it either returns incomplete results, or returns nothing at all, even if you can see the email normally. Most times, this is caused by a corrupted search index, which you can rebuild.

The first step is to check whether the PST file exists in its original location. You can also download the trial tool to try and test the working of the tool before buying the premium edition. If your PST file is stored on a network drive, ensure that the drive is accessible and that you have the necessary permissions. Reconnect to the network or contact your system administrator for assistance.

If you're tired of different bugs slowing things down or dealing with corrupted files, we are happy to show you how Mailbird can give you a better experience. In typical Microsoft fashion, there are also additional rules for certain older platforms that troubleshooting Outlook startup issues will make you feel very confused about 2FA. We'd be remiss to not tell you there are certain accounts (like Xbox 360) that always require 2FA as well as a special app password.

Learn how to check the version of Outlook you are using and update your Outlook. This is intended as a general guide to some common errors and I may not be able to troubleshoot through this. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

As a ‘non-delivery’ email notification is not always sent, you may not troubleshooting Outlook startup issues be aware that your important messages are not being delivered until you run a deliverability test. This will guide you in determining if the server is down or if there are other connection issues. When you try to accept a shared Outlook.com calendar using your Microsoft 365 for business account in Outlook 2016, you might receive the "Something went wrong" error or your sign-in might fail. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. Email authentication was more of a recommendation than a requirement until recently.

We are aware that some users may not be able to receive email from Gmail accounts. Although it's not possible at the moment to turn the feature off entirely, you can choose to remove it from your favorites list by right clicking the folder and selecting Remove from troubleshooting Outlook startup issues Favorites. This issue has been fixed for Outlook.com country domains.

It also offers a filter option; users can filter items using different criteria when they want to have only the desired items to process. So, learn how to fix corrupted Outlook data files (PST) without the ScanPST.exe tool. If you have encountered ‘Something is wrong with one of your data files and Outlook needs to close,’ this article will help. Well, repairing the PST file is the most preferred solution to this Outlook error. If PST corruption is minor, Inbox Repair Tool can fix it otherwise use a professional tool. Hopefully, you can resolve the error effortlessly with the help of this guide.